Due to the worldwide outbreak of COVID-19, it’s important to communicate how we continue to take all possible measures to minimize any potential impacts at the health of Lanner employees and ensure operations across your supply chain.

Thanks to the joint efforts from Taiwan government and Lanner employees, at this point in time Lanner continues to operate normally with no reported infections among any of our staff. Since early February, Lanner has adopted a number of policies to secure employee safety, including:

  • We’ve established the “COVID-19 Response Team” to closely monitor employee’s health status, measure their body temperatures on daily basis.
  • We’ve implemented a health policy to all third-party visitors to wear a mask and measure body temperature before entering Lanner offices or factories
  • We’re suspending any international travel and limiting domestic travel to business-critical only.
  • Lanner employees who have traveled to other countries must self-quarantine for 14 days upon returning home.
  • Lanner USA and Canada offices follow local government instructions to take the necessary actions such as shelter in place. However, Lanner support teams continue to serve our customers’ needs globally by working from home.

Lanner Office Operation Status (Updated on April 9th, 2020)

Region

Taiwan (Headquarters)

USA

Canada

Locations

New Taipei City

Fremont, CA

Mississauga, On

Operation Status

Production

Assembly

Warehouse

Assembly Line

Warehouse

Assembly Line

Warehouse

Suspected Cases

0

0

0

Operation Status

Normal

Normal

Normal

Technical Support

Normal

Normal

Normal

 

As 99% of Lanner products are manufactured in our Taiwan-based, in-house factories, we are processing orders without any interruptions and full manpower are available as normal. Since late January, Lanner has implemented following measures to manage the impact on your supply chain, including;

  • We have increased inventory position of key components in early January to keep materials flowing. However, we still see shortages in some materials supply such as power supply and SSD. Lanner is committed to fulfilling your order and keeping the promised delivery dates at our best.
  • We have encouraged our customers to extend sales forecasts into Q3 secure advanced inventory. Up-to-date information is visible to customers, partners and our own client service representatives during the order process.

Lanner Production Capacity

Location

Taiwan – New Taipei City

Facilities

3 X SMT Lines

2 X DIP Lines

5 X Assembly Lines

Warehouse

Operation Status

Normal

Production Capacity %

90%

 

If you have any specific questions, please discuss with your account representative and we’ll work diligently on your concerns. Lanner will continue to provide regular updates and communicate any relevant changes as they come to light. Stay safe, practice good hygiene and wash your hands….